Lead Your Team to Success as a Production Team Lead at Shoppers Drug Mart

 Location: 10 Deware Drive, Moncton, New Brunswick, E1H 2S6

Join the Innovation in Health and Wellness

At Shoppers Drug Mart, we’re not just a retail chain; we're innovating health and wellness across Canada. With a comprehensive range of services, from prescriptions to walk-in clinics and a beloved loyalty program, we're dedicated to caring for and supporting our customers every day. With over 1,300 locally owned and operated stores nationwide, Shoppers Drug Mart offers not only a fantastic shopping experience but also a fulfilling career opportunity. Join our team and be part of a company that values collaboration, kindness, and inclusivity, shaping a healthier future for all Canadians.

Why This Role Matters:

As a Production Team Lead, you'll play a crucial role in ensuring the smooth operation of our pharmacy department. You'll assist in managing day-to-day workflow processes, prioritizing tasks, and ensuring optimal customer service for our valued clients. Leading by example, you'll provide coaching and guidance to your team, fostering a culture of productivity, development, and excellence. Your role will involve liaising between management and team members, organizing workloads, and implementing efficient processes to uphold our high standards of service.

What You'll Do:

• Prioritize and manage workflow processes to enhance team efficiency.
• Serve as a liaison between management and team members, facilitating effective communication.
• Organize and manage team workloads and priorities.
• Provide leadership, coaching, and support to team members for their development and productivity.
• Collaborate with management to set performance goals and develop policies and procedures.
• Ensure proper staffing levels to optimize operational performance.
• Maintain proper receipt, storage, and security of pharmaceuticals and inventory.
• Foster effective integration of new team members into the organization.
• Communicate effectively with customers, providing information and feedback on inquiries.
• Ensure compliance with guidelines, standards, and customer service protocols.
• Build and lead diverse teams that promote inclusivity and belonging in the workplace.

What You Bring:

• Minimum of three (3) years of pharmacy work experience.
• Minimum of one (1) year of leadership experience, with demonstrated ability to manage and motivate teams.
• Strong computer skills and ability to adapt to various systems.
• Excellent organization, time management, and attention to detail.
• Outstanding leadership, communication, and interpersonal skills.
• Ability to thrive in a fast-paced environment with minimal supervision.

Why Work at Shoppers Drug Mart?

Joining Shoppers Drug Mart means becoming part of a team that values excellence, trust, and connection. Enjoy benefits such as a purchase discount program, competitive pay, and opportunities for online learning through our Academy. Take ownership of your work and contribute to a culture of caring for both customers and community.

How You'll Succeed:

At Shoppers Drug Mart Inc., we believe in the power of great people to strengthen our culture and drive success. If you're open-minded, adaptable to change, and thrive in a dynamic retail environment, we want you on our team.

Employment Type: Full-time

Type of Role: Regular

Shoppers Drug Mart Inc. is committed to diversity and inclusion. We strive to reflect Canada's evolving diversity in our products, hiring practices, and organizational culture. Accommodations are available upon request for applicants with disabilities during the recruitment process and upon hiring.

Note: If you have Employee Self Service (ESS) on Workday, please apply to this job via the Workday application